Deputy Manager | Rescue Rooms, Nottingham

JOB TITLE: Deputy Manager
LOCATION: Rescue Rooms, Nottingham
REPORTS TO: General Manager
RESPONSIBLE FOR: Staff, Security, external contractors, venue

“Nottingham has long been recognised as a city that punches well above its weight in terms of live music venues, and Rescue Rooms is one of the jewels in its crown. A strong, forward-leaning booking policy keeps the venue ahead of the game, and a consistently pleasant atmosphere prevails.” – The Guardian.

Since 2003 Rescue Rooms has been welcoming the best new live acts and throwing awesome late-night parties in it’s intimate live music venue space housed in the centre of Nottingham. Early evening Rescue Rooms is a welcoming bar with two secluded outdoor areas offering a wide range of cocktails, beers and spirits alongside an eclectric array of music. As the sun sets, Rescue Rooms transforms into one of the city’s best live music venues where the audience can still get up close to their favourite acts, alongside running the finest parties in Nottingham.

Part of DHP Family’s Nottingham venues (Rock City, Stealth and Bodega), Rescue Rooms has welcomed many of the world’s biggest bands and artists to play to a packed-out room.

Charli XCX, Becky Hill, London Grammar, Arlo Parks, Little Simz, Young Fathers, Wolf Alice, Sleaford Mods, Pussy Riot, Confidence Man, The Killers, Dave, Everything Everything, Calvin Harris, The Amazons, Bru-C, Wild Beasts, Four Tet, Jake Bugg, Chase & Status, Bloc Party, Animal Collective, Loyle Carner, The Libertines, Disclosure, Stormzy, King Gizzard & The Lizard Wizard plus hundreds more.

Along with a competitive wage and benefits including performance related bonus, Management Development Training, 50% off drinks at all our venues along with guest list for our events you would work alongside the General manager and be responsible for the following:

Deputy General Manager Job Purpose

To ensure the venue is operating at a safe and excellent level of service through management and support to venue staff whilst committing to compliance procedures. All this whilst operating at a profit through monitoring of controllable costs on a nightly basis.

To take charge and collaborate with the venue’s internal production department, ensuring every event is properly set up and the duty management team have what they need to succeed.

To provide support to the venue General Manager through duty shift management and any other duty as reasonably requested.

Payroll, Recruitment & Development

  • Devising rota’s for retail staff that fit the needs of the business whilst working to budgets and KPIs.
  • Responsible for inputting, checking, and updating staff Payroll information and wages
  • Co-ordinating staff holiday requests
  • Ensuring all staff files are fully completed and all required documentation has
  • been provided and correctly completed
  • Responsible for the recruitment, training, appraisal, and development of venue staff
  • Responsible for producing and inputting data to security timesheets and liaising with security contract provider
  • Checking security invoices

Duty & Shift Management of the Venue

  • Responsible for ensuring the venue is safe for staff and customers and completion of venue checklists and monitoring during opening hours.
  • Responsible for delegated DPS role for the venue when the duty manager (DPS not present) and ensure that the venue is operating according to Licensing laws and conditions of the venue license.
  • Briefing bar staff and security
  • Managing all venue staff’s performance at events (including prep and end of night), including providing feedback to staff and relevant manager where required and taking any disciplinary actions where necessary.
  • Liaising with bands, artists, DJ’s, guests and resident DJs’, internal and external promoters, and tour personnel
  • Cashing up tills
  • Creating P&L’s and distributing internally
  • Alarming and securing both venues

Management

Venue Systems & Procedures around:

  • Security
  • Assistance to General Manager
  • Finance
  • Risk Management

Preferred Experience & Qualifications

  • Previous experience in bar/venue management

Other Qualities

  • Attention to detail
  • Organised
  • Good people skills
  • Exceptional motivational skills
  • Ability to prioritise, plan, and work to strict deadlines
  • Ability to manage others confidently and professionally

Other

Please be advised that this post requires a mixture of daytime, evening (including late night) and weekend shifts.

At DHP Family we strive to ensure that employee flexibility works both ways which relies on mutual trust.  DHP Family is a committed Equal Opportunities employer promoting equality of opportunity. This means that everyone who either applies to or works for the Organization is treated equally, and we welcome applications from candidates no matter their gender, age, ethnic origin, nationality, marital status, disability, sexual orientation or religious beliefs. We particularly encourage applications from women, disabled and Black, Asian and Minority Ethnic (BAME) candidates, as these groups are underrepresented throughout the music industry

If you would like to be part of our exciting organisation and feel that you meet the above requirements, please send your CV, Covering Letter and salary expectations to careers@dhpfamily.com

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